No Show Policy & Cancellations
Our clients are the most important part of our practice. Appointments are reserved just for you and this time is also a potential appointment for someone else who may have wanted that particular time.
As a courtesy to our providers and to other clients, we ask that you provide our office with a minimum of 48-hour notice should you need to cancel or reschedule your appointment. If an appointment is canceled or rescheduled within 24 hours of the appointment time (a no-show), you will be assessed a $25 cancellation fee. If you are scheduled for a package/series treatment, the treatment scheduled for that day will be forfeited.
To help you avoid cancellation or no-show charges, we will send you email and text reminders if requested. Please make sure we have your correct email & cell phone details and that you have opted in to receive these messages. By scheduling your appointment, you automatically agree to this policy.
Please remember that payment is required at the time of service. We accept all major credit cards.